Frequently Asked Questions

Unfortunately, not right now. Treasure rewards are only communicated by email.

Select 'Forgotten password?' on You’ll then receive an email with a temporary password. You must change this to a password of your choice when you next sign in.

Sign in at and enter your receipt details using the ‘Add your recent shop’ button on the 'My rewards' page.

Yes, your purchase will be automatically added to your account as long as you use the same email address for your online order that’s linked to your Treasure account.

You can collect a new card at the till in any TK Maxx or Homesense store. To update My account, sign in at and select ‘I’ve lost my Treasure card’. Go to the ‘My account’ page and enter your new card number.

Treasure is available in all TK Maxx and Homesense stores in the UK and Ireland. To find your nearest store, go to and select ‘Find a store’.

If you still haven’t found what you’re looking for, visit for lots more answers.